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Terms and Conditions

General
These terms and conditions govern the use of our website and include ordering goods from Rogers Marketing. When you purchase goods from our website you are deemed to have understood and accepted the terms as set below.

Data Protection
Your personal data is processed according to local law, held on-site for the processing of your order and will not be available or sold on to any other third party whatsoever.
We do not collect your debit or credit card information when you place your order with us as this is information is used solely by our card processing partner - Elavon Merchant Services.

Cancellation of Order
You have the right to cancel your order up to 7 working days after receipt of your goods under the Consumer Protection (Distance Selling) Regulations 2000.
You must inform us in writing by letter, fax or email that you wish to cancel your order.

Prices
The prices of the articles shown on the details pages are the unit prices in UK pounds sterling including UK V.A.T. at the current rate.

Delivery
Delivery will be made to any UK mainland delivery address complete with a fully itemised V.A.T. invoice within 3 working days, although most orders are delivered next day.
Carriage is free for all orders valued at over £40 nett in one transaction and is only £4.99 on all orders under £40.
Because the goods offered for sale can be both heavy and bulky by nature we regret that we are only able to deliver to a UK mainland address.

Returns & Refunds
If the items supplied were faulty, damaged or incorrect on receipt they may be returned to us for a full refund or exchange, providing they were not misused or mishandled and did not deteriorate through normal 'wear and tear'.
However, if the returned goods were bought over 28 days previously and were found to be in good order when returned we may in certain circumstances make a restocking charge.
If for any other reason you are not happy with the goods, they may be returned to us within 28 days for a full refund (minus any carriage costs paid) as long as they are still in good original condition and are safely and securely parcelled up.
All shortages must be reported to us within 3 days of receipt.

Liability
We will not be held liable for non-performance of goods, loss of profits, consequential loss or damages or late delivery connected with the goods ordered by you or any other compensation apart from the circumstances outlined above.
This does not affect your statutory rights as a consumer.